Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour answer guarantee with all of our Linux website hosting packages packages, which means every single help inquiry you submit will undoubtedly be answered to in only an hour max. Our support company members have been qualified to speedily deal with any issue and to give you timely guidance on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is delivered by a team of certified experts who definitely are able to answer to your query in a timely manner. You can communicate with the support team by starting a customer assistance ticket from your Online Control Panel or by submitting us an e–mail. On business days, you can also contact us on the phone or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated an extensive education base into the Control Panel to assist you to get useful step by step directions at any time. Each area of the Control Panel has its own contextual help area showcasing a list of how–to posts. We have also made video lessons to give you a more effective idea of the simplest way to accomplish any given job.