Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Guarantee

  • Each ticket that you send to the tech assist crew will be attended to within less than 1 hour. The normal inquiries are going to be addressed as quickly as possible. Yet, if the help question you have sent needs help from an experienced technician, we will address the ticket to him and will notify you about the delay.

  • Top quality support service
  • Expert Tech Help Service

  • We’ll be on–line for you 24x7 to give you information and tech support and to assist you with any difficulty that you could stumble upon as you are supervising your virtual server. We can easily support you with all pre–installed programs, including your OS, server management panel (with regards to the VPS type) and the Site Control Panel created solely by us.

  • Intuitive help center
  • An Informative Help Section

  • A thorough and consistently updated collection of articles is incorporated into our custom–built Site Control Panel. It provides quick tips on how to conduct all of the essential site maintenance duties. The Help zone offers you in–depth how–to articles and reviews and step–by–step video guides. You can access the Help section by clicking the Help or Video buttons in the top right side of each Control Panel section.