1 hour ticket response
Our team of tech support engineers is committed to supplying rapid answers to each of your inquiries. We will review your trouble ticket the moment it is submitted and will respond with a solution to the problem within less than one hour after the ticket submission. In reality, our average technical support ticket response time is 20 minutes.
A Top–Class Customer Care Service
Each member of our customer support staff has lots of years of experience in the Linux hosting sector and almost all of them have been with us for at least five years. They are all eager to answer all your questions in the most competent manner possible.
An Easy–to–Browse Help Section
In the Site Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how to use our services. You can see the answers to your inquiries in our F.A.Q. section, see more details in the web hosting account administration articles or check our educational video tutorials.