1 hour ticket response
Quick support is our topmost duty and that is the reason why we have a team of qualified client support engineers who are prepared to offer a fast solution to any question that you might possibly have. Just open your tech support ticket from the Online Control Panel and we’ll get back to you within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute trouble ticket response time.
A Premium Help Desk Support Service
Each member of our customer care team has several years of experience in the Linux website hosting packages arena and the vast majority of them have been with us for at least 5 years. They all are prepared to respond to all your queries in the most efficient way possible.
An Intuitive Help Center Section
In the Online Control Panel you will find an intuitive Help section where you can find quick suggestions on how to use our hosting services. You can find the answers to your queries in our F.A.Q. repository, find more hints in the web hosting account management articles or check our step–by–step video tutorials.