Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You will find almost all the answers to your questions in the user–friendly Help section incorporated into Holt Hosting’s Online Control Panel. It features an enormous repository with commonly asked questions and comprehensive instructional articles written by our trained tech support team.

  • Top quality support service
  • Instructional Video Clips

  • For those who wish to discover how to resolve a typically experienced problem by watching a training video, we’ve added a compilation of video tutorials to our Online Control Panel. All the video tutorials are very short and easy to follow. They offer you visual demonstrations of different site management procedures.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24–7 technical support service and include a 1–hour response guarantee. Our proficient technicians will be available to you night and day and will fix any problem that you could possibly stumble upon within maximum 1 hour after the technical support ticket submission. In the majority of instances, a reply will be provided to you within 20 minutes.