Help and support Channels

  • Video Tutorials
  • Video Courses

  • Learn fairly quickly how to update a file or move a database through our range of how–to video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer you an intuitive Frequently Answered Questions section where you can easily find solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The customer support staff is on–line 7 days a week to address all of your queries. You will have an answer in up to 60 mins after the ticket application.

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Types of Guidance

  • Shared Hosting Support
  • Hosting Help and Support

  • If you have difficulties making use of our Linux hosting services or would like more resources for your web–sites, just let us know and we’ll give you the best advice.

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  • VPS Hosting Support
  • VPS Help And Support

  • Seeking assistance running the SolusVM administration panel? Your VPS is misbehaving? Just inform us, our team will be happy to help you.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help

  • If you need proficient help and advice from an admin professional or wish to change the configuration of your dedicated hosting server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a staff of skilled specialists equipped to help you with anything associated with your semi-dedicated server. They are on hand 24/7 all year round.
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