A 99.9% Server Uptime
We have set up our website hosting platform using dependable hardware and strongly tweaked software. Our sysadmins have installed a modified version of Security–Enhanced Linux on each of our hosting servers in order to guarantee the highest level of safety and reliability. We’ve installed several DDoS protection appliances together with very powerful firewall programs to make sure our internal network is unassailable and safe.
Our Linux website hosting packages plans feature a 99.9% server uptime guarantee. And no matter which datacenter you select, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to deliver a top–class web hosting service, you can barely trust the default network configuration in a datacenter. We have set up our own custom internal network in an attempt to ensure a hyper–fast connection speed with the outside world.
And because of this, no matter which datacenter facilities you choose: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to decrease all potential risks with our cloud hosting plans and while we provide premium client support, there are times when the client simply isn’t happy with what we offer. Or he has to move to a more robust web hosting service, like a virtual private server or even a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully happy, we will give you a full refund.
24/7 Technical Support
If you have ever had to wait for hours for an answer, you’re aware of how exasperating this can be, even more so when your website is on the line. That’s why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be right here and they will reply to you in less than 60 minutes. And the best part is that their average response time is well under twenty minutes!