There are plenty of hosting companies available, yet most of them are resellers that have restricted resources, particularly when it comes to support. A way to distinguish them is the option to get in touch with the company over the telephone. The level of support that you will receive through this way of communication varies based on the provider - several of them offer expert telephone support, many others offer general and customer support only as some matters are more time-consuming and it's quicker to be resolved through a support ticket, especially if the situation needs to be escalated. Still, it's good to find that you can always contact your website hosting provider because there're many small-scale issues which can be taken care of effectively and in a timely manner with a telephone call, not mentioning that you are able to get more info for the services before you become a customer.

Phone Support in Hosting

Our hosting packages offer phone support fourteen hrs a day even on public holidays, so that if you don't have an account yet, you can phone us and learn more about our solutions or whether we meet the system requirements for your web sites. For your benefit, we have local phone lines in the U.S.A., Great Britain and Australia, so that you're able to call the phone number that is closer to you. If you are a current customer, we can help you in a timely manner with any kind of general and billing matters and with various tech matters in order to save you time and efforts - we are aware of the fact that often it is easier to speak with a live person to get things done instantly. Of course, some problems simply cannot be resolved on the phone, so in such a case you can take advantage of our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there will always be someone to assist you when you have any questions about the semi-dedicated server plans that we supply. Whether you wish to know more about our plans, you have some billing issue or some general issue, you can give us a call. Despite the fact that some more complex matters may require a ticket to give time to our tech support team to analyze, we will help you with lots of tech questions on the phone as well, saving you time and efforts. As we have data centers on three continents - in the United States, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you're in a different country, we also have an international number where you can get in touch with us.