Phone Support in Website Hosting
All of our website hosting packages come with telephone support 14 hrs a day even on public holidays, therefore if you don't have an account yet, you'll be able to phone us and find out more about our services or if we will meet the system requirements for your websites. For your convenience, we have local phone lines in the United States of America, Great Britain and Australia, so you'll be able to contact the number which is nearer to you. In case you're a current customer, we can assist you timely with all the general and billing matters as well as with various tech issues in order to save you time and efforts - we acknowledge the fact that in some cases it's more convenient to talk with a live person so as to get things done promptly. Certainly, some issues cannot be managed over the phone, so in such a case you are able to use our ticketing system.
Phone Support in Semi-dedicated Hosting
Any time you want additional information regarding the Linux semi-dedicated hosting packages that we supply, you have the option to call some of the three support phone lines we have across the globe - in the U.S.A., the UK and Australia. By doing this, you'll be able to check ahead of time if our solutions will be appropriate for your websites. If you're already our customer and you have a semi-dedicated account, you will be able to get in touch with us on the phone for 14 hours a day about any type of billing or common questions. For strictly tech problems you will have to use our ticketing system in order to communicate with our tech support as sometroubles simply need additional time to be dealt with, still we can help you on the phone with various minor tech issues as well, saving you efforts and time.