Live Chat Support in Hosting
In addition to the telephone and ticket support, we offer live chat support too. You will be able to contact us every single day, which includes weekends and holidays, and we can give you more information about the Linux hosting that we supply in case you are not among our customers yet, or about common and billing questions in case you already have an account. Though for strictly tech matters you'll need to open a ticket to our tech assistance team, since such matters will require more time to be resolved, you may still contact us on the live chat for some technical info. For instance, we will help you set up an e-mail address in your e-mail client or troubleshoot multiple problems, saving you a lot of time. Even when our telephone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we supply with our Linux semi-dedicated hosting packages, you are able to get the answers for any questions you may have or have various issues dealt with right away. Our chat service is accessible each and every day, therefore you'll be able to talk to a representative even on weekends and holidays. In case you are unsure which plan is better for your sites or if our cutting-edge cloud hosting platform covers some system requirements, you can come on our live chat before you purchase anything. In case you're an active customer, you will be able to get more details about billing issues, account settings along with a number of common technical troubles you may have, for instance when you can't set up an e-mail account in a client on your personal computer. The live chat can save you time and effort regardless where you are or when you get in touch with us.