A live chat is one of the ways of communication offered by some hosting companies as part of their support services. Depending on the supplier, the chat is used for pre-sales, billing and/or technical assistance. This method of contact is quicker than a support ticket and it will make it much more unlikely to misspell or misunderstand a word as compared to a phone call with an agent. Furthermore, when the issue that you have needs some time to be reviewed and taken care of, you can do something else in the meantime rather than just waiting, like you'd have to do if you call. Also, you can employ a live chat support service for free provided that you have Internet accessibility even if your website hosting supplier is situated in another country and they do not have a local telephone number that you can call.

Live Chat Support in Website Hosting

We supply a live chat support service for all of the Linux website hosting packages that we offer and we can help you with almost everything in real time. If you do not have an account with us yet, we will be able to give you more information about the plans so as to help you to select the most suitable plan. If you are a current customer, we will be able to help you with any general or billing issue and even with a number of common tech troubles, such as an e-mail address setup in a desktop e-mail client. If you can't give us a call for some reason or you are in a country where we do not have a local phone number, the live chat will be the best option to get in touch with us. Needless to say, some issues need additional time to examine and test, so you will need to open a support ticket to our technicians, but nonetheless, we're able to save you time and assist you with various problems on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is accessible every single day, even on weekends and holidays. It is the perfect way to learn more about our Linux semi-dedicated hosting packages in case you do not have an account yet or to have some problem resolved in case you are a customer and our customer care representatives will assist you in real time no matter what time of the day you join our chat. In case you are hesitating which plan is more appropriate for your web sites, in case you need advice whether you need a certain upgrade and how to obtain it or in case you've got difficulties setting up an e-mail account on your PC, you're able to contact us and we will provide you with the required info without delay. The live chat is available even after our phone lines go off for the day, so when you have an account here, you can be sure that you'll always enjoy quick help with any question or issue that pops up.