A lot of people who start using their 1st web hosting account, or change companies, frequently have queries regarding how specific operations are performed or encounter complications when setting up different things like e-mails, site settings, etc. That’s why, a lot of hosting companies have prepared documentation with popular questions and issues in order to help their customers receive information swiftly and easily. Consequently, the support team representatives can spend more time on real issues that given customers may be facing, because the solution for the minor things will already be available on the Internet and clients can resolve them without having to touch base with the help desk team. Having in-depth documentation is pretty important, particularly for new customers without any previous experience whatsoever, as the web hosting service involves a vast number of functions and lots of people can get baffled about what to do. A good information repository can both help you do the procedures that you wish and acquaint yourself with how the hosting service works in general.

Extensive Online Documentation in Hosting

Our hosting plans feature a detailed knowledge base where you can find information about all the challenges that you could possibly experience and their resolutions. You can get to know how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but nevertheless you are unable to send email messages, for example. We have tried our utmost to be as comprehensive as possible and to cover all the available options in order to help you save time and effort and to present you with different solutions for each issue. The knowledge base features educative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in every Control Panel section, whereas if you’d like to browse through the entire article collection, you can go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting packages, will permit you to access the exhaustive online documentation that we have compiled for you. The articles include generic information on our web hosting services, educative guides about the various functions that you can use, as well as troubleshooting guidelines that can help you solve common problems that you may stumble upon. The topics that we’ve included encompass virtually everything, from elementary things such as how to host a new domain name in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you’re on, while the whole article list can be accessed through the all-encompassing Help section.