Extensive Online Documentation in Website Hosting
If you have bought your very first website hosting package from our company or have migrated your site over to us, you’ll grow accustomed to our services and our custom-created Hepsia hosting Control Panel in no time as we have compiled a comprehensive web-based knowledge base where you can find all the info that you’ll ever need – both general info in regards to the web hosting service as a whole and more concrete info about the separate features that you can use and the issues that you could encounter. The articles are available in 2 places. The full article list is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different functions in each section of the Control Panel as well. You can get to know how to accomplish virtually everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles offer step-by-step guidelines, so you won’t ever get bewildered due to an ambiguous text. Of course, if you run into a more specific problem and you don’t find a solution in our knowledge base, you can contact our tech support staff 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer an extensive article library where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we use. We’ve compiled it based on the feedback that we’ve gathered from our clients throughout the years and, hence, our articles deal with specific problems that you might come across and present the best way to recover them, for instance getting a 500 Internal Server Error message or not being able to send e-mails from your personal computer even though you have the right settings. The articles are available in every single section of the Control Panel and you can examine them whenever you need. They can help you expand your knowledge not only about our platform, but also about the web hosting sphere in general, as they contain how-to guides and general info such as what file access permissions or cron jobs are.